User's Voice 01
Easy to move even on busy mornings!
I used to take my slippers off when going up and down the stairs, but the room's slippers never come off no matter how many times I go up and down the stairs, so they're very comfortable!
User's Voice 02
I wanted something good because I use it every day.
The point that I wanted to purchase was that they are slippers, but they have a luxurious feel. I get a lot of compliments when I serve it to my customers.
User's Voice 03
I was very pleased when I gave it as a present.
I was surprised that it came in a neat box. I bought it for myself and gave it to a friend as a gift. The simple design makes it easy to give as a gift.
User's Voice 04
I like that it can be used by both men and women.
When I was looking for slippers with a design that was easy for men to wear, I found room's. There are sizes up to 28.5 cm, and I am very satisfied with the design and size that I can buy.
- Can I return items other than defective items?
Returns for customer convenience other than defective products
We cannot accept it.
What is customer convenience
・Different colors from the monitor (according to your order)
- Can I exchange the size?
Only unused items can be exchanged for the first time within 7 days after the product arrives.
For details on size exchange, please check the exchange card that is included with the product.
- Can you gift wrap for me?
We accept gift wrapping for a fee (220 yen).
When purchasing a product, there is an option called [Wrapping].
If you would like wrapping, please select [Yes (+220 yen)].
We also have gift bags available.
Please check here for wrapping
- Can you issue a receipt?
- Please indicate that you would like a receipt in the remarks column.
- Please tell me how to choose the size.
We have an actual size scale of the insole. Please use it as a guide.
Please check here for details.
- Can you wash it?
The room's series uses a cardboard-like base paper called Texon board inside the main unit. If the base paper gets wet, it loses its strength, so it cannot be washed.
However, the synthetic leather part of the room's, the inside of the main body, the insole, and the outer sole can be wiped with a damp cloth.
- How many days after purchase will it arrive?
After your purchase, we will ship it in about 1 to 5 days after payment is completed.
However, in the following cases, it may take more than a week.
・When shipments are piled up
・When delivery is not possible due to various circumstances such as natural disasters, traffic conditions, or the absence of the delivery address.
・If you place an order during long holidays such as the year-end and New Year holidays, Golden Week, or summer holidays.